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About IRG Backup

IRG Backup is designed to provide a safe and secure way for users to automatically back up their work offsite. Below are a few common questions:firefox

How does the backup work?

Backup has been designed with ease of use in mind. Simply download and follow the installation wizard and IRG Backup will be backing up your important data in no time. The wizard will suggest files that you may wish to backup and allow you to specify additional folders and files to backup. The wizard will suggest a backup schedule

Following the selected schedule your data is copied to a remote off site secure location. If your computer is not on during the specified backup time IRG Backup will try again automatically the next time your computer starts. The remote server automatically creates a mirror image on another remote secure server located in a separate building.

If we notice that your files haven’t been backed up for a while you will be sent an email. You may just be on holidays or your data hasn’t changed but if there is a problem you will be alerted. If we receive no reply to the email you will receive a courtesy call.

Remote access to your files

Once your files have been copied to our server you will be able to access them anywhere you have Internet access via a secure 128 bit encrypted web site. This feature is handy for people who wish to work on or refer to a document stored on their office computer while they are at home or on circuit.

What can I protect?

IRG Backup will suggest documents and folders for you to protect but you can also choose to protect any files you wish provided the total backup size does not exceed your backup plan (standard plan is 1 GB). Depending on how many files you select and your Internet access the initial backup may take a while but once the files have been transferred IRG Backup will monitor them for changes and only upload the files that have changed since your last backup.

How is my Data protected?

With several years experience in managing network security you can be assured that you’re valuable data is in safe hands. Your data is encrypted using 128 bit data encryption. Remote access to your documents is via a secure web site which is protected by the latest intrusion detection systems and firewall technology. Not only is your data mirrored to a remote secured server located in a separate building, it is also stored in an encrypted format meaning that not even our team can view your stored data.

How do I recover my files?

If disaster has struck and you need to recover your files simply use the "Restore Files" option in the autobackup client program which will copy the missing files from the backup server to your pc.

What type of system do I need to run autobackup?

Autobackup requires Windows 95 or higher to run and Internet Explorer 5+ to remotely access your files. Due to the limited speed of dial up Internet access, it can take a long time to transfer your data. For optimum performance it is recommend that IRG Backup is used with a high speed Internet connection such as the Vicbar network or cable/ADSL. Dial up Internet accounts are acceptable to remotely access your files but isn't recommended for backing your data up.

Why should I use IRG Backup?

Created to be easy to use, IRG Backup operates silently in the background.
This program has been created because it was apparent that many people don’t backup their data properly. Usually it isn’t until disaster strikes that people realise the importance of protecting their often irreplaceable data.
How many people bother to backup their important work every night?
How many of those people that actually bother to backup take their important data off site?
What happens if your computer is stolen and they take a draw full of software which just happens to contain your backup disks?
Imagine a fire?
Can you afford to lose a life times worth of financial data, photos or reports?

What are the costs?

The monthly charges vary depending on the volume of data you wish to backup.

Our standard plan is $35pm which allows you to store up to 1 GB on our server.
The Moderate Plan is $60pm allows you to store up to 2 GB on our server.
The Heavy Plan is $110pm allows you to store up to 4 GB on our server.
The Power User Plan allows you to store up to 7 GB on our server at $175pm.
The Extreme Plan allows you to store up to 15 GB on our server at $335pm.

In most cases the standard plan is ample for document storage. You can change plans at any time

The charges will be automatically debited from your credit card. We accept Visa and MasterCard.

If at anytime you wish to cancel your service simply fill out the cancellation form and send it to IRG Solutions, allowing 2 weeks for processing.